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MyChart ® Epic Systems Corporation

TERMS AND CONDITIONS OF USE

By agreeing to the following terms and conditions, I acknowledge that I am requesting access to portions of my personal health information and the ability to communicate with my Dreyer Medical Clinic (hereinafter referred to as Dreyer) health care team concerning my health information via the Internet using an electronic application called MyChart. I hereby expressly authorize Dreyer to disclose my identifying health information to my designated MyChart account for the purposes described herein. My continued use of this site indicates my agreement to abide by these terms and conditions.

I understand that MyChart should never be used for urgent matters. Because the anticipated turnaround time for response to electronic messages may be one to two weekdays during posted business hours, I will contact my Dreyer physician by phone or seek walk-in services if I have a matter that requires medical attention and cannot wait for a regular appointment. If I am experiencing a life-threatening illness or injury, I will go to the nearest hospital emergency department and/or dial 9-1-1 for immediate attention.

I understand that all health-related information provided by this website, other than my personal health information, is intended to be for general use and should not be used as a substitute for a personal visit to a health care professional. Since the information I obtain from the site may be appropriate for general use but inappropriate for my own situation and could be misinterpreted, Dreyer shall not be responsible for how I use the information obtained.

I understand that my Dreyer health care team may send messages to me via MyChart. These messages may contain information important to my health and medical care, and it is my responsibility to monitor these messages. By entering my valid and functioning email address, I have enabled Dreyer to notify me of messages sent to my MyChart inbox. I will keep my email address updated. Dreyer, its employees, and health professionals under contract to Dreyer shall not be liable for any loss, injury, or claims of any kinds resulting from MyChart messages I fail to read in a timely manner.

I agree that all communication through MyChart will be in regard to my own health condition and that the contents of any message may be stored in my permanent medical record. I understand that asking for advice or service on behalf of another person could be potentially harmful and is a violation of the MyChart terms of use. Dreyer does not assume responsibility for and disclaims any and all liability in connection with health information or services on this website for anyone other than MyChart enrollees.

After I have been provided with a one-time-use access code, I will access the system and through prompts create my unique user identification (UID) code and password. I understand my UID and password are unique codes that identify me in the MyChart computer system and allow me to access my personal medical information. Inquiries and entries I make via MyChart will be logged with my identity.

I understand that it is extremely important that I keep my UID and password completely confidential. If at any time I believe the confidentiality of my password has been compromised, I will change it by going to the Password link on the MyChart site. I understand that Dreyer accepts no responsibility for and disclaims any and all liability or consequential damages arising from a breach of medical record confidentiality resulting from my sharing or losing my password. If Dreyer discovers that I have inappropriately shared my password with another person, or that I have misused or abused MyChart access privileges in any way, Dreyer may discontinue my participation in MyChart without prior notice.

Information Security

User names and passwords provide two layers of authentication and are stored in an encrypted database that is isolated from the Internet. As a MyChart user, your role in maintaining the security of your medical information is: 1) changing your password on a regular basis, and 2) keeping your login ID and password confidential.

All communications between you and Dreyer are carried over a secure, encrypted connection. Dreyer will only use MyChart for computer-based electronic medical communication. While you may receive Internet email messages notifying you of new messages in your MyChart inbox, these emails will not contain any confidential medical information.

The information you view in MyChart is encrypted with the highest level available. You can tell that you are viewing a secure website by verifying the address starts with "https://" rather than "http://". Whenever you see "https://", unauthorized individuals cannot read your data.

HTTPS (Hypertext Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol that encrypts and decrypts user page requests as well as the pages that are returned by the web server.

Minimum Browser Requirements

I understand that MyChart is supported by PC, Mac, and Web TV and is compatible with Netscape version 4.08 or greater, Microsoft Internet Explorer version 4.0 or above, and AOL. I further understand that enabling JavaScript is recommended though not required. These requirements are subject to change as the system compatibility is modified.

Verification of Identity

I understand that my enrollment is contingent upon verification of my identity by a Dreyer associate or physician.

Minor Eligibility

An individual must be age 18 or older to request a personal account. Parents or guardians of minor children may request access to the minor child's account by following the terms outlined in the "Proxy Access" section of this Terms and Conditions statement. Under State and Federal law, there are certain types of medical information that the parent or guardian of a minor patient age 12 or older may not view without consent of the minor patient. Because of these requirements, we offer a much more restricted service to parents of minor patients in this age category. Thus, when a minor patient reaches age 12 proxy access will be changed to this restricted access.

Proxy Access

Individuals may request proxy access to a minor’s MyChart account by completing the Proxy Access portion of the MyChart Consent Form and submitting it to Dreyer Medical Clinic. Such access will only be granted to parties with parental rights or legal guardianship over the MyChart account holder and only to the extent that the party requesting proxy access can demonstrate the legal right to account holder's medical information.. A MyChart account will be activated for both the proxy and the account holder. If the proxy’s legal relationship with the account holder changes, the proxy must inform the clinic immediately by calling Dreyer Medical Clinic, Health Information Mgmt Dept at (630)859-7266, or sending written notice to Dreyer Medical Clinic, Attn: Correspondence, 1870 Galena Blvd., Aurora, IL 60506. Dreyer Medical Clinic reserves the right to revoke proxy access at any time for any reason.

Privacy

I understand my privacy is of utmost importance to Dreyer and I may review its Notice of Privacy Practices for a thorough description of how my personal health information is collected, utilized, and protected.

Disclaimer

MyChart may not be available to users all the time due to system failures, back-up procedures, maintenance, or other causes beyond the control of Dreyer. Access is provided on an as-is, as-available basis, and Dreyer does not guarantee users will be able to access MyChart at any particular time. MyChart is not designed to make diagnoses or to help users make diagnoses. Only your physician can properly diagnose and treat your illness or injury.